Information Center


-No Refunds
-Returns are for Exchange or Store Credit Only, Within 30 Days of Purchase.
-Post-Sale Modifications, Such as Resizing, are Subject to Additional Shipping Charges.

-ALL 14k Gold Purchase are Final and are NOT Eligible for Return or Store Credit.
-Please Confirm Sizing, Length, Colors, etc. for Accuracy Before Ordering.

When Your Order Will Be Ready And Rush Dates

Each day we post an "Order Due Date" on our Home Page & Below.



This date anticipates when orders placed "today" will be ready to ship. This date is not a promise of when you will receive your mailed package. If you have a special target date which you would like to receive an order, please contact us prior to placing your order and we will be glad to confirm shipping specifics with

the shipping provider of your choice. If you need your order ready earlier than the posted Due Date; simply email us with your request and we will schedule your RUSH DATE.

(There is no additional charge to have an order "Rushed".)


If you have a fast approaching need for an item, remember, the sooner you order, the sooner we can get your items to you�do not assume we will have all of your items in stock. Also, realize that weekends, seasons and holidays can all affect the speed and efficiency of the mail service providers; be sure to select your provider and service with these factors in mind. Finally, the suggested shipping times below indicate the estimated time of shipping from our facilities to your door, once the order has been filled, not from the time the order was placed. Please keep all of these aspects in mind when ordering and select your preferred method of delivery accordingly.

Do you have questions?

Everything you to know about Black Mountain Gallery and our jewelry can be found using the links below. From shipping rates to ring sizing, from our policies to polishing; all the answers to your questions are just a click away. Should you fail to find what you are looking for, you need only to email or call us and will we get back to you with a response quickly.

FAQ's: Click Below to learn everything you need to know about browsing and shopping on our website!

About Us

Visit the Links Below to Learn All About US:

Contact Us

For Hours, Assistance, Contact Information and more click below:

Join Our E-Mail Newsletter And Buddy Lists!

Annual Mother's Day Drawing

Policies and Special Services

Shipping Use These Links to Answer Your Questions Concerning the Following Special Services:

Use and Care of Your Jewelry

Keys to Ordering on the Website

Jewelry Sizing

Special Jewelry Options

Special Crystal Options

Use these links to learn about all of our crystal and bead options:

Job Opportunities

Use the links below to learn more about job opportunites at Black Mountain Gallery, and to apply for an interview.

Charitable Donation Requests

For information on how to request a Charitable Donation from Black Mountain Gallery, please follow this link:

All donation requests must be made through this website using the provided form.

Cool Cats


Cool Cats


Kitty City

Pet & Veterinary Services

Check Out the Pet & Veterinary Links Below:


    SPCA of Wake County


    APS of Orange County


    Independent Animal Rescue (Durham)


    All Animals Veterinary Hospital Sanford NC 919.775.4944


    Falls Village Veterinary Hospital


    Cat Fence In

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