RETURN POLICIES

-No Refunds
-Returns are for Exchange or Store Credit Only, Within 30 Days of Purchase.
-Post-Sale Modifications, Such as Resizing, are Subject to Additional Shipping Charges.

-ALL 14k Gold Purchase are Final and are NOT Eligible for Return or Store Credit.
-Please Confirm Sizing, Length, Colors, etc. for Accuracy Before Ordering.

FREE SHIPPING (USPS FIRST CLASS)
FOR ORDERS OF $75 OR MORE

Free USPS First Class Shipping on Internet orders with merchandise totaling $75 or more, shipped to any of the 48 contiguous states!

A $5 (East) or $7 (West) value!

All Qualifying Purchases sent to US destinations
will automatically receive FREE SHIPPING (Standard USPS).

If you are not sure if your order qualifies for free shipping or if you have any questions regarding the requirements of this promotion, please contact us:

blackmountaingallery@gmail.com
OR
9678101@gmail.com

SHIPPING & RUSH DATES

When Your Order Will Be Ready And Rush Dates

ORDERS PLACED TODAY ARE EXPECTED TO SHIP:

ON OR BEFORE MONDAY, OCTOBER 9TH!

Each day we post an "Order Due Date" on our Home Page & Above.

This date anticipates when orders placed "today" will be ready to ship. This date is not a promise of when you will receive your mailed package. If you have a special target date which you would like to receive an order, please contact us prior to placing your order and we will be glad to confirm shipping specifics with the shipping provider of your choice. If you need your order ready earlier than the posted Due Date; simply email us with your request and we will schedule your RUSH DATE.

(There is no additional charge to have an order "Rushed".)

E-Mail: blackmountaingallery@gmail.com OR 9678101@gmail.com

Production and Delivery Time

All of our 2000 plus designs are handmade, start to finish, in our fabrication facilities. As there is no practical way to keep an endless supply of each item permanently in stock, many items ordered will need to be produced for your order. This production time must be taken into consideration when calculating the time between ordering and receipt of your order. Every attempt will be made to fabricate, fill and ship your order as quickly as possible.

Likewise, if you have a fast approaching need for an item, remember, the sooner you order, the sooner we can get your items to you—do not assume we will have all of your items in stock. Also, realize that weekends, seasons and holidays can all affect the speed and efficiency of the mail service providers; be sure to select your provider and service with these factors in mind. Finally, the suggested shipping times below indicate the estimated time of shipping from our facilities to your door, once the order has been filled, not from the time the order was placed. Please keep all of these aspects in mind when ordering and select your preferred method of delivery accordingly.

Shipping To Locations Outside the United States

Currently our website is configured to process orders with destinations solely within the United States. Should you wish to place an order for items to be shipped outside the 50 states, we encourage you to contact us via email or telephone so that we can supply you with current shipping rates and options.

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SHIPPING METHODS

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United States Postal Service (USPS)

USPS Standard

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Standard First Class charges cover all handling fees, packing materials, and postage.

Includes Insurance, Delivery Confirmation and Tracking.

NEW LOWER RATES!

East: $5
West: $7
AK/HI: $13

MAKE SURE TO SELECT SHIPPING OPTIONS BASED ON THE SHIPPING ADDRESS.

*STATE-BY-STATE BREAKDOWN OF GEOGRAPHIC REGIONS LISTED BELOW.

USPS Express

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Express Mail offers overnight service to many destinations. Express Mail is delivered to many locations 365 days a year including weekends and holidays - at no extra charge - and delivered next day by noon to select locations.

Charges include all handling fees, packing materials, $100 insurance, tracking and postage.

East: $20
West: $24
AK/HI: $30

*Shipping Region Breakdown by State

East States

Alabama (AL), Arkansas (AR), Connecticut (CT), Delaware (DE), District of Columbia (DC), Florida (FL), Georgia (GA), Illinois (IL), Indiana (IN), Iowa (IA), Kentucky (KY), Louisiana (LA), Maine (ME), Maryland (MD), Massachusetts (MA), Michigan (MI), Minnesota (MN), Mississippi (MS), Missouri (MO), New Hampshire (NH), New Jersey (NJ), New York (NY), North Carolina (NC), Ohio (OH), Pennsylvania (PA), Rhode Island (RI), South Carolina (SC), Tennessee (TN), Vermont (VT), Virginia (VA), West Virginia (WV), Wisconsin (WI).

West States

Arizona (AZ) , California (CA), Colorado (CO), Idaho (ID), Kansas (KS), Montana (MT), Nebraska (NB), New Mexico (NM), Nevada (NV), North Dakota (ND), Oklahoma (OK), Oregon (OR), Texas (TX), South Dakota (SD), Utah (UT), Washington (WA), Wyoming (WY).

Alaska & Hawaii

Alaska(AK)
Hawaii (HI)